Terms and Conditions
Availability
The availability of Chapelfield Cottage (“Chapel
Field”) can be checked by either:
looking at this web site -
www.chapelfield.net;
or by sending an e-mail from the "Contact" selection;
or by telephone to 017687 77693.
Bookings and Payment
A provisional reservation can be made by telephone or
e-mail if you provide your full name, address and telephone
number/e-mail. Please note that your reservation will be held for
five days pending receipt by us of a deposit of £60 per person per
week together with confirmation of the size of your party.
The balance is payable by you no later than eight weeks before the
commencement of your holiday. If your holiday is due to commence
within eight weeks the total cost of your holiday is payable within
five days of the date we confirm availability to you. Time is
of the essence and if you fail to make payment to us as stated, we
shall be entitled to assume that you wish to cancel your booking.
In such circumstances, any deposit you have already paid to us will
be forfeited and we shall be entitled to re-advertise the property
for the dates you have reserved.
We may sometimes require a damage deposit of £100 per booking and if
so this will be payable at the time the balance is payable. We
shall confirm at the time of accepting your booking whether a damage
deposit is required. Subject to the terms and conditions
below, any damage deposit paid by you will be refunded no later than
14 days following the end of your holiday.
You may pay by card or cheque.
Cheques should be made payable to “AL & MA Walvish” and details or
where to send your cheque will be provided to you on confirmation of
availability.
General Terms and
Conditions
Prices quoted are for seven nights self catering
accommodation commencing and terminating on a Saturday. We
shall make appropriate arrangements for you to receive or collect
the keys prior to your holiday but the property will not be
available until after 3.00pm on the day of your arrival. The
property must be vacated by 10.00am on the last day of your holiday.
We shall advise on return of the keys.
All gas, electricity and bed linen is included in the price.
Please remember to bring your own towels. A travel cot is
available at the cottage for a cost of £10 per week (please note
that bed linen is not provided for the travel cot). A
highchair may be available for a cost of £5 per week.
Your holiday group must not exceed the number as booked. If it
does we may at our absolute discretion refuse to allow you to take
possession or ask you to vacate the property before the end of your
holiday. In such circumstances no refund will be given or
considered. Camping in the garden or grounds of the property
is strictly prohibited. Please note that Chapel Field does
have a local caretaker and these terms and conditions will be
strictly enforced.
Whilst staying at the property you are responsible for keeping the
premises, all furniture and fittings, both inside and outside, in
the state of repair, condition and cleanliness as you found them at
the beginning of your holiday. Chapel Field is lovingly cared
for and we would ask that you treat the property and its contents
with respect, leaving it clean and tidy. The house and cottage
are non-smoking and no pets or other animals are allowed during your
stay. Please note that you will be responsible for the cost of
repairing any damage or replacing any breakages caused by the
neglect or carelessness of any member of your party. You will
also be charged for any extra cleaning required in the event that
the property is not left in a clean and tidy condition at the end of
your stay. We reserve the right to deduct any such costs from
the damage deposit along with the right to demand from you any
additional costs incurred by us in remedying the same or enforcing
our rights hereunder. Whilst at Chapel Field we expect you to
show due respect and consideration to other people, whether they are
also holidaying in the adjoining properties or are our neighbours
nearby. Please do not abuse Chapel Field in any way or display
any rude, offensive or dangerous behaviour. Whilst a great
deal of thought and effort has gone into making your holiday and
Chapel Field as enjoyable and comfortable as possible, should you
have any cause for dissatisfaction or complaint we would request
that you raise this with us as soon as possible.
Occasionally, a problem may result in some service or facility to
Chapel Field being unavailable or restricted and we and/or our
agents may require access to Chapel Field during your stay in order
to effect repairs. If such circumstances exist we shall
endeavour to inform you in advance and to correct the problem as
soon as possible (although we reserve the right on behalf of
ourselves and our agents to enter the property without notice in
cases of emergency). Whilst every effort will be made to
rectify any problems prior to or during your stay at Chapel Field,
in cases of emergency, we may need to cancel your holiday (or any
un-expired part thereof) if essential maintenance or emergency
repairs are needed. Should this unusual course of action be
necessary any amounts paid by you will be refunded (i) in full if
your holiday has not yet commenced or (ii) on a pro rata basis for
the un-expired part of your stay if your holiday has commenced.
Without prejudice to the generality of the foregoing, we shall be
under no liability to you, your guests or any other person
whatsoever or howsoever arising and from whatever cause and whether
in contract or tort (or both) arising in respect of any claim, loss,
cost (consequential or otherwise) liability, damage or delay,
personal injury or death of or to, or in connection with any person
or property provided that nothing herein shall exclude any liability
for death or personal injury to any person caused by our negligence
to the extent that such exclusion is prohibited by statute.
Under the Data Protection Act of 1998 we are the sole data
controllers of all personal data provided to us by customers or
potential customers and will not pass any information received to
any other organisation or person. We have adequate security
measures to secure this information.